Privacy Policy for KL Smith Electric (KLSmithElectric.com) 

When you sign up for texts, courses, or updates from KL Smith Electric, you’re trusting us with your information. A2P (Application-to-Person) compliance is simply the standard that mobile carriers use to make sure businesses handle text messaging responsibly. This means we clearly explain:

-What data we collect (like your name, email, or phone number)

-How we use it (to send class updates, reminders, or resources you’ve requested)

-How you can opt out (unsubscribe links or replying STOP at any time)

-How we keep your information safe

Our Privacy Policy below outlines this in detail so you know exactly how your information is handled.

 

Privacy Policy

1. Introduction

At KL Smith Electric, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and interact with our website, klsmithelectric.com, or when you sign up to receive messages and updates from us. KL Smith Electric Inc. values your privacy and is committed to not sharing, selling, or otherwise disclosing your opted-in SMS information to third parties. 

2.Non-sharing clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Information We Collect

We may collect the following types of data:

Personal Information You Provide Directly: Name, email address, phone number, billing details, and other information you submit contacting us about electrical services.

Usage & Technical Data: Your IP address, browser type, device info, pages visited, time spent, referral pages—collected automatically to enhance site performance.

Transactional Data: 

• Service Estimates & Quotes: Details regarding requested electrical work, including project scope and pricing provided to the customer.

• Work Orders & Invoices: Records of services performed, materials used (e.g., wiring, panels, fixtures), and the final costs billed.

• Payment History: Records of completed transactions, including payment methods used (though not full credit card numbers), dates, and amounts.

• Appointment Scheduling: Data related to service dates, technician dispatch times, and arrival confirmations.

• Property Information: Specifics about the service location, such as residential vs. commercial status or permit history required for the job.

Communications Data: Emails, text messages, and inquiries you send us, including feedback or support requests.

4. How We Use Your Information

Your information is used for:

• Service Fulfillment: Scheduling appointments, providing estimates, and completing electrical work at your location.

• Project Management: Processing invoices, managing work orders, and tracking service history for your property.

• Customer Support: Responding to your inquiries, providing technical guidance, and following up on completed projects.

• SMS & Email Alerts: Sending time-sensitive service notifications, such as appointment reminders and “on-the-way” technician alerts (with opt-out options available at any time).

• Safety & Compliance: Keeping records of permits, inspections, and safety notices related to work performed under our Utah electrical license.

• Service Quality: Improving our operations, tailoring our service offerings, and diagnosing issues based on your feedback. Improving site usability, tailoring content, and diagnosing issues.

Complying with legal obligations (e.g., state licensing or auditing for our Utah-regulated program).

5. Cookies and Tracking Technologies

We use cookies and similar tools (like web beacons) to:

Recognize return visitors

Remember preferences and maintain logged-in sessions

Analyze site traffic and trends for improvement

You can modify your browser settings to manage cookies, but note that disabling them may impact your site experience.

6. Opted-in SMS Information

KL Smith Electric Inc. values your privacy and is committed to not sharing, selling, or otherwise disclosing your opted-in SMS information to third parties. Your phone number and any information related to your SMS subscription will not be shared with any external entities, unless required by law or in connection with a legal obligation.

 

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take steps to protect your data, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Choices

You have rights to:

Access, correct, or delete your personal data by contacting us

Opt out of marketing emails using the unsubscribe link or by reaching out

Stop receiving text messages by replying STOP to any message

Refuse cookies or tracking using your browser settings (subject to functional limitations)

9. Third-Party Links

Our site may include links to third-party platforms (e.g., local businesses). We are not responsible for their privacy practices—please review their policies directly.

10. Children’s Privacy

We do not knowingly collect information from anyone under 18. If we discover that we’ve inadvertently done so, we will promptly delete that information.

11. Policy Updates

We may update this policy occasionally. Revisions will be posted here with a new effective date. We encourage returning users to review it periodically.

12. Contact Us

For questions, data requests, or privacy concerns, please reach out:

 Email: contact@klsmithelectric.com

13. Mobile Messaging Service (SMS/MMS) The KL Smith Electric mobile message service (the “Service”) is operated by KL Smith Electric (“we”, “us”, or “our”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”).

• What to Expect: By consenting to KL Smith Electric’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of KL Smith Electric through your wireless provider to the mobile number you provided.

  • Service Messages: These may include updates regarding your electrical service appointments, estimates, invoices, and dispatch notifications (e.g., “Your electrician is en route”).

  • Promotional Messages: If you opted into marketing, you may receive promotions, seasonal electrical safety tips, and special offers.

• Voluntary Participation: You understand that you do not have to sign up for this program in order to make any purchases or receive services from us, and your consent is not a condition of any purchase with KL Smith Electric.

• Opt-Out: You may opt-out of the Service at any time. Text the single keyword command STOP in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you.

• Help & Support: For Service support or assistance, call us at (801) 754-4505 or email us at contact@klsmithelectric.com.

• Carrier Liability: Carriers are not liable for delayed or undelivered messages.

• Rates: Message and data rates may apply.

• Message Frequency: Frequency varies.

14. Email Communications

• Marketing Emails: By providing your email address and opting in, you agree to receive marketing communications from KL Smith Electric. You may unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of our emails.

• Transactional Emails: Please note that even if you unsubscribe from marketing emails, we may still send you non-promotional emails related to your account, such as appointment confirmations, digital estimates, invoices, and safety notices regarding work we have performed.

What is A2P Compliance?

A2P stands for Application-to-Person messaging, which is the system businesses use to send text messages to clients. To stay compliant, carriers require us to have a clear Privacy Policy that explains how we collect, use, and protect your information. In simple terms, it tells you what data we gather (like your name, phone number, or email), how we use it (such as sending class reminders or important updates), and how we keep it safe. Having this policy in place helps protect both you and us, and ensures that our text messaging services meet legal and carrier standards.

 

Who we are

Our website address is: https://klsmithelectric.com.

Last Updated: 1/19/2026